What Kind of Headsets Do We Use at 1000CAD?

I am what you might call a ‘headset junkie.’ I love trying out different headsets and I also tend to horde them from time to time. However, because I love them so much and provide the manufacturers so much feedback, I recently got a pair of headphones from a company called Plugged for a huge discount. 

These headphones are really comfortable and they’re also great for listening to music, but they do have a 3.5 mm jack, which can cause problems. We’ve found that these do not have the best call quality as some brands that use USB jacks. I will usually use it when I’m on a long webinar or if I’m listening to an audio book. I wouldn’t recommend it if you spend more than two hours per day on the phone making calls.

Conversely, I have four of my favorite USB headsets. I started out with a Logitech headset, and I like it because it’s inexpensive. It’s a great option for beginners.

The Jabra is another good one. It’s a little more expensive and it’s tethered, but the noise cancelling microphone is really what makes this shine. It’s incredibly good if you’re in a noisy environment all the time.

My favorite USB headset is my wireless Logitech because I like to get up and walk around while I’m on the phone. I think it really improves your intonation and the way that you sound. It works with Bluetooth, but I’ve found that Bluetooth can get messy on the phones when you’re making calls. 

At 1000CAD, we like our VA’s to use USB headsets because they are on the phone all day. We incentivize our callers and reward them with better headsets if they increase their production. 

Overall, I recommend the Jabra because it allows you to step away from the computer, and I think walking around and talking is much better than sitting down and speaking. 

If you have any questions about headsets, bring them on! I think I could help you!